“There are two kinds
of people in the world, those who believe there are two kinds of people in the
world and those who don’t” – Robert Benchley
WAIT! This is not a
summer rerun. But you are correct; you
have read this quote in an earlier post.
That’s because one of the simplest styles of analysis is compare and
contrast. And we all agree, I am nothing
if not simple.
While the concepts here are not nearly as globally important
as the dissertation on “cat people” vis-à-vis “dog people”, I will be treading
into territory rife with metaphorical land mines. Today’s cerebral wanderings concern
construction and causality. So I
proffer, there are two kinds of people, those who ask “How?” and those who ask “Why?”
I do not speak specifically of any individual among my
readers. I suppose that is unusual in
this case as I normally type people I know.
You needn’t admonish me, I am aware that stereotyping or profiling is
currently considered bad form, but every breathing (and some perhaps who are not)
human being has behavior tendencies and it is essential for effective
communication that a writer or speaker recognize those personality
definers. It is equally important that
would-be communicators know their own personality definers as they shade the
message and may make it unacceptable to the targeted audience. But I digress.
We have, I am sure, experienced the interposition of the two
questions and perhaps have even committed this error ourselves. “How could this happen?” and “Why does a lead to b?” both mean the opposite of the definition of the operative
words. How indicates a desire to understand an association, operation or
evolution of some phenomenon. Why assigns a philosophical quality to
an observed event.
“How?” is the realm of engineers and scientists. They spend their labors investigating the
chain of causality and applying the truths uncovered toward the development of
technologies targeting humanities challenges from hunger to electronic social
networking. If they can quantify it,
apply it, predict it and document it they are happy. They don’t care why it works… as long as it works within acceptable ranges of
statistical predictability.
“Why?” then is the fairy land of dreamers. It was my good luck to have worked for an
employer which recognized the value of continual professional development. As a result I participated in countless
critical thinking and analytic tools seminars.
Among the plethora of techniques to which I was exposed was the Five
Levels of Why. To describe it
simply, the technique purports that attacking any problem (unacceptable error
rate, in geek speak) by asking and answering “why?” five times, the
investigator will uncover the true root cause.
The technique has its merits and I have used it successfully on several
occasions. The problem with this
technique is that it is misnamed. We are
not really searching for “why?” the error occurs, rather “how?” does the system
produce the unwanted result. Why it happens is of no consequence to the
solution.
At this juncture you may be thinking, “Dale, you effete
snob. You are simply parsing words!” To
which I reply, “You don’t understand the meaning of the word effete!” To prove my point, let me take
you through a mental exercise.
The earth orbits the Sun.
Do we all agree this is simple statement of fact borne out by observation
of the evidence available? Good! If not, please go to Google! and look up Nicolaus Copernicus. Go ahead, we’ll wait here.
Ah, you’re back. As I was saying, the evidence at hand
demonstrates that our test statement is true (meaning factual, not morally
correct… now, that is parsing words, in case you were confused a bit earlier)
and any parent, god-parent, au pair,
or teen-age babysitter for a three-year old can tell you the next question is,
“Why?” And you would reply, “Gravity!”
Now you are thinking, “But Dale, you are hoist on your own
petard! You have given us the very
ammunition we need to blow up your thesis.”
To which I ask you to advance the conversation to the level of a
five-year old, “What is gravity?” Okay,
hot shot, give that one a tumble. Aha,
you can’t! Because nobody knows what
Gravity is. You might say, “That’s
silly, everyone knows that gravity is a bending of space-time by the presence
of matter.” And you would be correct. If
you are of a scientific bent, you would most probably be able to apply the
calculus tools necessary to predict the behavior of orbiting bodies (and no, I
cannot). But application of said tools
would merely demonstrate how gravity
works. I challenge you, answer this
question: why does it work? Go ahead and
think on it a bit, I’ve got a good twenty-five years, give or take, left. I’ll be glad to entertain any theory on why gravity works.
Now, back to the purpose of “Why?” At some point in the discussion of any
physical system (or process) we come to the technological limit of current
knowledge. This is the parking lot where
we leave our “How?” tractor behind and change to the “Why?” star ship because
continuing this journey is going to take us into the realm of fantasy and
myth. Whether you believe God set the
universe into motion or Tinkerbelle sprinkled fairy dust on it; whatever the
subject at hand, when you drill down into why
deep enough, you come up with the same answer… because! And from that point
on, it is all conjecture based on faith, no matter what faith you have chosen.
The answer to the question posed by this missive doesn’t
really matter except that it clarifies how one sees one’s self. When handed a poser do you ask, “How?” or
“Why?”
***
This week’s punch line: “This morning they were all in
the bed of the truck and one of ‘em was in the cab honkin’ the horn!”
I'm not sure "How" or "Why" but either way you are killing me... because!
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