Thursday, August 1, 2013

Miracle on Fifth Avenue


For those of you who are not familiar with my entire history, I offer the following preface to the subject story. I worked my way through Business School (my second college career) in the employ of an iconic regional department store chain shagging shoplifters.  Now back in the day, shagging was not a reference to sex as popularized by the Austin Powers franchise; it simply met apprehending.  As a security agent for this mercantile enterprise, I spent eight hours a day, five days a week with my attention riveted to nefarious elements of society seeking to gain possession of goods outside of the prescribed method of exchanging cash for stuff.
As referenced above, this was my second tour through the hallowed halls of higher education and as such, I was bit older than my academic peers.  I also had some small amount of law enforcement experience which added to my value.  Many of my coworkers were aspiring to police careers; I was on a trajectory in the opposite direction.  I was here because the threshold was low and for retail, the pay was decent.  While most entry level retail workers can expect to earn minimum wage, we in security were on average compensated at about twice that rate.
There were two reasons; the need to exercise good judgment when making an arrest, and more importantly, the potential for violence. It is the latter of these that I’m sure the Director of Security was thinking when I was hired.  I was young, big, fit and suitably aggressive when switched on. That my surprise some of you who have known me only for a few years.  As accounting and business rarely require the application of physical force to resolve issues, I have learned to keep my Incredible Hulk persona locked away in a dark and rarely visited place. Not so the case during the time of my life herein described.
I believe it was my third year working for the department store and my first at San Diego State University. As a third year accounting major in one of the most impacted academic regimens, my registration priority necessitated I take night classes.  I was fortunate that the store’s Director of Security did everything he could to accommodate my scheduling needs (thank you D.F.) and assigned me for this particular school year to the Downtown San Diego store located at Fifth and Broadway. Typically, agents were assigned to different stores on a daily basis and new schedules were posted each week. They might start their shift at store opening and end at five o’clock or start midday and go home when the store closed.  But the Downtown store, due to the nature of inner city shopping traffic patterns, opened at nine in the morning and closed at five that evening.
The Downtown store was unique in other ways as well. It was in an eight story building but only five floors were used for public retail activity.  The others had been abandoned to storage use. The square footage of each floor was relatively small. The first floor was connected to the second by the first escalator installed in San Diego. All other floors, basement to eight, were connected by manually operated elevators necessitating the retention of professional elevator (now there’s an oxymoron for you, Tink) operators.
Because Downtown was so unique, the agent assigned there was so fulltime, for a year.  Because this unusual schedule fit hand in glove with my class load for the year, I was the lucky man for the 1979-80 school year.
One shiny winters’ day I was joined by a colleague who was scheduled to testify at the trial of a shoplifter he had arrested at some past date. We will refer to him as Agent Bozo. Because of the Downtown store’s proximity to the courthouse, it was customary that an agent appearing in court would begin their daily shift therein, walk to the courthouse at the appropriate time and once released travel to another store to finish their shift.
As Bozo and I were surveying the morning store patrons, paying particular attention to the female trade, we noticed what appeared to be a downtown rustic (that’s code for homeless or indigent person) enter the store via the Broadway door.  He was a white male, approximately sixty years old, sported long white hair with a full beard and was less than sanitary by the standards of polite society.  He proceeded quickly, as with a sense of purpose, directly to the stairs leading to the basement where the Men’s attire department was housed.  As the stairs were hidden behind the escalator it seemed obvious to us he was more than passingly familiar with our layout. His demeanor caused our antennae to rise.
In a brief tactical communication comprised of eye direction and head nods (yes kids, just like on TV) it was determined that I would follow the suspect’s path while Bozo would retreat to the top of the secondary basement stairs that led to a door opening directly to the street.  It just so happened that our miscreant had left a bicycle parked at that location.
When I achieved the bottom of the back stairs, the subject of my pursuit was not to be seen.  I crossed the floor and headed up the alternate stairs as that was the most likely route for escape.  When I reached the door, there was our perpetrator in the clutches of agent Bozo wearing a brand new, fleece lined, Levis band, denim jacket not worn on the way in. Our spidey sense had proved accurate.
I opened the main floor door so Bozo could escort our quarry inside the store.  Once inside, my partner produced his hand cuffs and advised his prisoner that he was under arrest and should place his hands behind his back to facilitate the application of mechanical restraints. As most prisoners do at this point in the proceedings, ours made a reflexive move to jerk himself free of the clutches of Bozo.  Bozo responded by shoving our boy forward, slamming him into a sales desk and in a raised voice repeated his command.  This commotion now alerted the staff and customer population that some bit of action was unfolding that might be more dramatic than say, those panty hose they were preparing to purchase.
Based on my experience and observation of the present brouhaha, I believed that the rate of elevating violence was caused more than somewhat by Agent Bozo’s over aggressive approach to restraining what I recognized as a little old man.  But I felt expediency was the best tactic so I joined in the fracas by applying a control technique known as the carotid restraint to our prisoner.  It is, if applied properly, the fastest way to subdue a resisting subject while minimizing the potential for injury to all concerned.  (You might be asking at this point why I felt it necessary to throw my hand in against this unfortunate urchin. When you find your partner is engaged in a fight, no matter how lopsided, you throw your hand in.  If you don’t, you are saddled with a reputation that might prove disastrous for your own safety in some future confrontation.) This particular tactic often causes the receiving subject to emit a vocal gurgle and hoarsely claim, “You’re choking me!” (You’re not really, it just looks that way.)  From somewhere out of sight I could hear an excited juvenile voice retort, “Mommy, those men are killing Santa Claus!”
After a few seconds of the previously described restraint tactic, our boy calmed right down and Bozo was able to complete his application of the handcuffs. We escorted Santa upstairs to my office.  Bozo looked at his watch and announced that it was time for him to head to the courthouse.  I was left to deal with the agitated merry old elf and write the report.  The responding San Diego Police Officer (store policy was to arrest and prosecute all shoplifters) thought the written description of events was quite amusing. As per standard operating procedure, I took a Polaroid photograph of the jacket and returned the garment to the Men’s Department to be placed in inventory.
Some months later, when the memory of the event was awash in a sea of apprehensions, Bozo and I received subpoenas to testify in the criminal case against Santa Claus for petty theft.  This was unusual as most of our arrestees would plead guilty.  Our cases were pretty open and shut.  I saw him/her/them approach the merchandise; he/she/they picked up the blouse/necklace/jacket; I followed them to the door where he/she/they they exited the store without attempting the pay for the merchandise in his/her/there possession. Veni, vidi, vici!
At the appointed date and time, Bozo and I presented ourselves to the court as per the subpoena.  On this occasion, Bozo recommended we bring a jacket to court to present as evidence.  I followed his direction, retrieved a jacket from the Men’s Department and brought it with me.
As is customary, as one witness testifies, the other is directed to wait outside the courtroom so as to ensure there is no collusion between the witnesses.  On this occasion, Bozo testified first as I waited.  When Bozo had been thoroughly examined and cross-examined, I was called into court to give my testimony.  Under direct examination by the Deputy City Attorney, I relayed my version of the events as described in the preceding narrative. The attorney from the Public Defender’s office (defense counsel) then began his cross-examination.  He asked me one question, “Is this jacket the jacket described in your testimony as the article allegedly stolen by the defendant on or about the date and time indicated in your testimony?”
I looked at the jacket.  I noticed that thereon attached was a cardboard marketing panel used to describe to potential purchasers the features designed into this excellent sartorial offering.  I looked at the Polaroid photograph attached to my copy of the arrest report.  No such panel was evident. I thought carefully about my answer.  “Yes”, I averred.
The defense attorney dismissed me.  The prosecutor rested his case.  The counsel for the defendant then opened by calling Santa Claus to testify on his own behalf.  While he mounted the witness box and was sworn in: “…and nothing but the truth, so help you God?”  I was beginning to wonder if anyone else had noticed the inconsistency between the photograph and the jacket we had presented as evidence.  “I do!”
The defense opened with some preliminary basics then began his inquisitory, “Mr. Claus, could you relate to us your recollection of the events of the date and time indicated?”  I began a search of my mental rolodex trying to remember the penalty for perjury, and wondering if they would let me complete my current school semester before reporting for incarceration. Santa Claus turned to the judge (he had selected, as was his right, a trial by judge in lieu of jury), “Well sir,” he stroked his beard, “I went into the store and I stole that jacket.”
Edmund Gwenn couldn’t have played it better. 

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This week’s punch line: “Slow Pygmies!”

 

 

 

 

 

 

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